Refund policy

Return & Refund Policy

We want you to be completely satisfied with your purchase. If you are not, we're here to help.

Eligibility:

Returns are accepted for unused and unopened products in their original packaging.

Return Window:

You may request a return within 30 days of delivery.

Process:

To initiate a return, please contact us at info@ambiochar.com or call us at (269) 663-2224. We will provide instructions for returning your item.

Refunds:

Once your return is received and inspected, we will issue a refund to your original payment method within 5-7 business days.

Return Shipping Costs:

Customers are responsible for return shipping unless the product was defective or incorrect.

Exceptions:

Custom orders, bulk shipments, and opened products are not eligible for return.

If you have any questions, please contact us

Email - info@ambiochar.com

Phone - (269) 663-2224

We are on a journey to develop biochar products that increase your success in horticulture, arboriculture, and agriculture. Your success is our success.